Why can't I take pictures/videos? Tyler Updated January 19, 2017 18:45 Follow Please check that the SD card is inserted in the device. Please check that the SD card has enough capacity (You will hear an alert sound while taking a photo/video with a out-of-space SD card). Please make sure the SD card is FAT32 formatted. Related articles When I take a photo in low light, why is the reaction time very slow? Why isn't my touchscreen responding? How do I quickly take a picture? What scenes are my camera suited for? Why do videos shot under light sources have horizontal stripes? Comments 0 comments Please sign in to leave a comment.