Please check if the activity alert is switched on in the Settings, also check if the alert message is pushed to your mobile phone via network. The speed is determined by the internet speed of your mobile phone and camera. (There is a time-out feature in the alert. A new alert is generated and sent to your mobile device after it has been motionless for several minutes).
Articles in this section
- How long does it take to charge the battery?
- How can I view my video on the app?
- How can I see more details of the video?
- What shall I do if the app keep buffering the video but cannot connect?
- What do I do if the voice of the video is low or with noise or howling?
- Why can I see the video feed but cannot hear the sound?
- What do I do if the sound and image are not synchronized?
- Why are the videos blurry or not clear?
- Why does my screen becomes black and white even in the daytime?
- How do I save and watch my videos?