What do I do if I did not hear “QR Code scan is successful”?
- If the yellow light is flashing and you hear “waiting to connect”
- Please check if your firmware is the latest version. If not, please update your firmware following the instructions: Manual Firmware Update Instructions
- The QR code cannot be read if the display resolution of your mobile phone is too low, too dark or it is too far from the camera lens.
- The plastic cover on the new camera has to be removed and make sure that the lens on an old camera is clean.
- If the yellow light is on without any sound, please reset your camera.