Why are the videos blurry or not clear?
- Please check the video quality that’s been selected (HD, Standard or Auto). An unstable Internet connection can affect the video quality. Learn more >> Setting Up Your Camera With YI Home App
- Export recorded videos from your micro SD card to your computer and check if they’re clear.
- If the videos remain blurry from micro SD card, the problem may be your device. In this case, please contact our support team (email@example.com)