Please check if the speaker icon below the video has been muted. If it has been, then the video recorded will be without the sound.
Articles in this section
- Unable to Pair Camera
- 'Failed to Generate QR Code' Error
- Troubleshooting: Video playback not functioning for alerts
- Why does my screen becomes black and white even in the daytime?
- How to troubleshoot "camera is offline"?
- What shall I do if the app keep buffering the video but cannot connect?
- Why can I see the video feed but cannot hear the sound?
- Why are the videos blurry or not clear?
- What should I do when the QR code pairing has failed?
- Why is there no alert when motion is detected?