How can I unpair my phone with the camera? Go to the Pairing screen and click 'Confirm Unpair'. Click on 'Complete' after successful unpairing. After the above is done, you will then see that the device pairing status shows 'Device not Paired' in your account screen. Related articles Why did the camera pairing fail? Under what circumstances will the camera fail to connect to the App? How do I connect my iPhone for the first time? Can anyone connect to my camera? How do I connect my Android phone for the first time? Comments 0 comments Please sign in to leave a comment.