Why can't the camera detect faces when shooting portraits? Make sure the face detection function is turned on. Make sure the subject's eyes are not covered by his/her hair. Make sure the subject's face is not covered by a hat, a mask or sunglasses. Make sure the subject's face is diagonal to the lens. Related articles Why are my photos blurry? Are there any video tutorials available? What are the supported video formats? Is 4K video supported? Is there anything I should pay attention to when shooting videos? Comments 0 comments Please sign in to leave a comment.