Why can't the camera detect faces when shooting portraits? Make sure the face detection function is turned on. Make sure the subject's eyes are not covered by his/her hair. Make sure the subject's face is not covered by a hat, a mask or sunglasses. Make sure the subject's face is diagonal to the lens. Related articles Why are my photos blurry? What are the supported video formats? Is 4K video supported? How do I use an external microphone? Are there any video tutorials available? What does the histogram mean in detailed shooting information? Comments 0 comments Please sign in to leave a comment.