Why can't the camera detect faces when shooting portraits? Make sure the face detection function is turned on. Make sure the subject's eyes are not covered by his/her hair. Make sure the subject's face is not covered by a hat, a mask or sunglasses. Make sure the subject's face is diagonal to the lens. Related articles Why are my photos blurry? Is there anything I should pay attention to when shooting videos? Why doesn't the focus point fix to one place when I press the shutter button halfway down? What does the histogram mean in detailed shooting information? What are the supported video formats? Is 4K video supported? Comments 0 comments Please sign in to leave a comment.