Why can't the camera detect faces when shooting portraits? Make sure the face detection function is turned on. Make sure the subject's eyes are not covered by his/her hair. Make sure the subject's face is not covered by a hat, a mask or sunglasses. Make sure the subject's face is diagonal to the lens. Related articles Why are my photos blurry? Are there any video tutorials available? Is image stabilization provided while shooting video? Why won't my White Balance settings work when shooting video? What are the supported video formats? Is 4K video supported? Comments 0 comments Please sign in to leave a comment.