What should I do if a firmware upgrade fails? If a firmware failure notice appears on the LED screen of your camera, please contact support at firstname.lastname@example.org. Related articles What should I do if the firmware update from the APP fails? How do I upgrade my firmware? What are the necessary criteria for a firmware upgrade? How do I know my firmware version? Where can I find and download the latest firmware? Comments 0 comments Please sign in to leave a comment.