How can I contact customer support? Tyler Updated April 07, 2017 14:50 Follow Please email us at firstname.lastname@example.org. Related articles How to set up the Wi-Fi network? Where can I find and download the latest firmware? Where can I find the user manual? What should I do when the QR code pairing has failed? Where can I find and download the YI Home app? Comments 0 comments Please sign in to leave a comment.