We hope that you can start enjoying our service as early as possible, so YI Cloud Service is enabled right away once you successfully make a purchase. If there is no active subscription, subscription start day is 00:00 of the next day. For example, if you sign up for the 15-day loop recording subscription on 9/1/2016, the subscription start date is then 9/2/2016 00:00.
Articles in this section
- What happens if I have subscribed to YI Cloud Service, but my balance is not enough for payment?
- When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
- If I unbind the device and bind it with another account, can I still see videos that were taken before?
- Can I delete or download videos from the cloud?
- How do I manage my subscription?
- Can I still see the videos once my YI Cloud Service is expired?
- Can I ask for a refund or change my subscription plan when my current subscription is still active?
- How do you extend subscription to YI Cloud Service?
- How do I cancel the subscription?
- How do you calculate valid service time after a purchase is made for YI Cloud Service?