You can cancel the subscription anytime by navigating to "My YI Cloud -> Subscription management ", selecting "Subscribed " and clicking "Cancel subscription". Cancelling during free trial will stop the service immediately and videos will no longer be uploaded to the cloud. Canceling during active subscription period will not stop the service right away, instead the service will stop once the current subscription period is expired.
Articles in this section
- How to cancel YI cloud subscription on Android and auto renew for free trial or non-free trial.
- How to cancel YI cloud subscription on Apple and auto renew for free trial or non-free trial.
- What happens if I have subscribed to YI Cloud Service, but my balance is not enough for payment?
- When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
- If I unbind the device and bind it with another account, can I still see videos that were taken before?
- Can I delete or download videos from the cloud?
- Problems with my cloud subscription?
- Can I still see the videos once my YI Cloud Service is expired?
- Can I ask for a refund or change my subscription plan when my current subscription is still active?
- How do you extend subscription to YI Cloud Service?
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