If you have any questions or need help with your YI camera, please don't hesitate to contact us. Our friendly customer support team is always happy to help.
How to get in touch:
- Submit a request on our website.
- Email us directly at firstname.lastname@example.org
- Amazon.com customers can contact us using the Amazon Buyer-Seller Messaging System or through one of the methods listed above.
When contacting our support team, please be sure to have the following information available so that we can work quickly to assist you:
- Your name
- Brief description of the issue
- Order ID# or a copy of your order details page
We do our best to answer all inquiries within 24 hours. In most cases, you'll receive a reply much sooner.