If you are having an issue with your cloud service, please email our technical support at support@yitechnology.com to further address the matter and try to resolve the issue.
Articles in this section
- I have an issue with my cloud service.
- Cloud Charge for Free Trial?
- Cloud Plan Difference
- Cloud code activation
- How to set up YI Cloud?
- How to add and remove the cameras to and from a cloud subscription?
- How to cancel YI cloud subscription on Apple and auto renew for free trial or non-free trial.
- What happens if I have subscribed to YI Cloud Service, but my balance is not enough for payment?
- When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
- If I unbind the device and bind it with another account, can I still see videos that were taken before?
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