Camera is Not Powering ON / No Voice Prompt

Please try the following steps below to troubleshoot this matter.

1. Try to use a different and known working micro USB cable.

2. If available, also try to use another good and working power adapter that has the same capacity.

3. Plug the camera into a working power outlet.

4. If the camera did not turn back on, insert a paperclip or reset pin into the camera reset hole and press for 3-5 seconds (Verify if there is a voice prompt).

5. For battery-operated cameras, please make sure the batteries are fully charged and try to reinsert the batteries.

If the issue still persists, please contact us at support@kamihome.com.