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YI Technologies, Inc.
YI 4K+ Action Camera
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YI 4K+ Action Camera
The World's First 4K/60fps Action Camera.
Overview
What is the Electronic Image Stabilization(EIS) function? How to use it?
What are the key YI 4K+ Action Camera features?
Is there a QR code for YI 4K+ Action Camera?
Where can I find and download the YI Action app?
How can I contact customer support?
Common Issues
What video modes and which FPS can be optional to support Field Of View footage of the camera ?
How long is the official warranty since the time of purchase ?
When I played back the videos on the computer/camera, why can I hear much noise coming out?
What are the requirements for my microSD card?
What requirements do my cell phone need to meet in order to install the app?
Where can I download YI Action Camera App?
See all 12 articles
Connecting the Camera
How do I pair my camera with the app?
How can I change the Wi-Fi name and password?
Why can't I connect to Wi-Fi?
Why can't I detect the camera's Wi-Fi hotspot?
How can I connect multiple cameras to my app?
What is the camera's factory default WiFi hotspot?
See all 10 articles
Camera Operation
How do I take a photo or video?
What photo/video modes do my camera support and what does each mode allow?
What scenes are my camera suited for?
How do I capture photos while recording?
How do I quickly take a picture?
Why can't I take pictures/videos?
See all 41 articles
Video/Photo
Why does the battery percentage indication display inaccurately?
Why is the audio quality of the recording when camera is inside waterproof housing not as good as when camera is not inside waterproof housing?
Why are the photos and videos distorted on the margins?
Why do I have .SEC files?
How do I download videos and photos from the app?
Where did my downloaded videos and photos go?
See all 12 articles
Battery
Why does the camera feel hot while charging?
What are the battery specification and charging requirements?
How long will it take the battery to fully charge? How long can it be used for?
Can I charge my camera using a mobile charger? Can I use my camera while charging?
Can I charge my camera with car charger?
Can I charge my camera with my computer through an USB cable?
See all 8 articles
Powering On/Off
How come the camera will not turn on?
Why does my device automatically shut down?
How do I conserve battery? (Auto Power Off)
What does the Power LED's displays mean?
What do I do if the camera crashes?
Why is the blue light constant when my camera is turned on?
See all 8 articles
Micro SD Card/USB Connection
What are the requirements for my microSD card?
How do I view photos and videos from my SD Card?
I inserted the SD card but it is not being recognized.
What kind of USB port do we use?
While using the USB cable to connect the camera to a PC, why can't the camera be used to take pictures, videos, and pair?
How many GB of storage does the YI Action Camera come with?
See all 7 articles
Related Accessories
what are the requirements for the external microphone
What are the optional accessories for YI Action Camera? (Including water proof case with bluetooth and selfie stick)
How do I pair the bluetooth remote control with my device?
How do I use the two buttons on the bluetooth remote control?
How long does the bluetooth remote control's battery last?
What is the maximum distance the bluetooth remote control can be good for?
See all 12 articles
Other Issues
Why doesn't my Type-C to RCA cable unable to output AV signal to the monitor?
What is the camera's operational temperature range?
What is the maximum photo size that the photos can be printed with, without distortion?
Can YI Action Camera be used outside the country?