YI 4K+ Action Camera
The World's First 4K/60fps Action Camera.
Overview
Common Issues
- What video modes and which FPS can be optional to support Field Of View footage of the camera ?
- How long is the official warranty since the time of purchase ?
- When I played back the videos on the computer/camera, why can I hear much noise coming out?
- What are the requirements for my microSD card?
- What requirements do my cell phone need to meet in order to install the app?
- Where can I download YI Action Camera App?
Connecting the Camera
- How do I pair my camera with the app?
- How can I change the Wi-Fi name and password?
- Why can't I connect to Wi-Fi?
- Why can't I detect the camera's Wi-Fi hotspot?
- How can I connect multiple cameras to my app?
- What is the camera's factory default WiFi hotspot?
Camera Operation
- How do I take a photo or video?
- What photo/video modes do my camera support and what does each mode allow?
- What scenes are my camera suited for?
- How do I capture photos while recording?
- How do I quickly take a picture?
- Why can't I take pictures/videos?
Video/Photo
- Why does the battery percentage indication display inaccurately?
- Why is the audio quality of the recording when camera is inside waterproof housing not as good as when camera is not inside waterproof housing?
- Why are the photos and videos distorted on the margins?
- Why do I have .SEC files?
- How do I download videos and photos from the app?
- Where did my downloaded videos and photos go?
Battery
- Why does the camera feel hot while charging?
- What are the battery specification and charging requirements?
- How long will it take the battery to fully charge? How long can it be used for?
- Can I charge my camera using a mobile charger? Can I use my camera while charging?
- Can I charge my camera with car charger?
- Can I charge my camera with my computer through an USB cable?
Powering On/Off
- How come the camera will not turn on?
- Why does my device automatically shut down?
- How do I conserve battery? (Auto Power Off)
- What does the Power LED's displays mean?
- What do I do if the camera crashes?
- Why is the blue light constant when my camera is turned on?
Micro SD Card/USB Connection
- What are the requirements for my microSD card?
- How do I view photos and videos from my SD Card?
- I inserted the SD card but it is not being recognized.
- What kind of USB port do we use?
- While using the USB cable to connect the camera to a PC, why can't the camera be used to take pictures, videos, and pair?
- How many GB of storage does the YI Action Camera come with?
Related Accessories
- what are the requirements for the external microphone
- What are the optional accessories for YI Action Camera? (Including water proof case with bluetooth and selfie stick）
- How do I pair the bluetooth remote control with my device?
- How do I use the two buttons on the bluetooth remote control?
- How long does the bluetooth remote control's battery last?
- What is the maximum distance the bluetooth remote control can be good for?