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YI Technologies, Inc.
YI 4K Action Camera
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YI 4K Action Camera
The Best Action Camera Ever. Period.
Overview
Is there a QR code for YI 4K Action Camera?
What are the key YI 4K Action Camera features?
Where can I find and download the YI Action app?
How can I contact customer support?
Common Issues
What are the requirements for my microSD card?
On what phones can I use YI Action app?
Where can I download YI Action Camera App?
How do I restore my camera to factory settings?
How do I update the camera firmware version?
"firmware.bin" is on my SD card. Why isn't it updating its firmware?
See all 7 articles
Connecting the Camera
How do I pair my camera with the app?
How can I change the Wi-Fi name and password?
Why can't I connect to Wi-Fi?
What is the camera's factory default WiFi hotspot?
How can I connect multiple cameras to my app?
Why can't I detect the camera's Wi-Fi hotspot?
See all 10 articles
Camera Operation
How do I take photos or videos?
What photo/video modes do my camera support and what does each mode allow?
What scenes are my camera suited for?
How do I quickly take a picture?
Why can't I take pictures/videos?
When I take a photo in low light, why is the reaction time very slow?
See all 38 articles
Video/Photo
How do I select 4K 60fps?
Which FOV viewing angle mode can be available under each video resolution in the camera?
Why is the audio quality of the recording when camera is inside waterproof housing not as good as when camera is not inside waterproof housing?
Why are the photos and videos distorted on the margins?
Why do I have .SEC files?
How do I download videos and photos from the app?
See all 13 articles
Battery
Why does the camera feel hot while charging?
What are the battery specification and charging requirements?
When I try to use my computer/adapter to charge the device, it will not charge?
Can I charge my camera using a portable charger? Can I use my camera while charging?
Can I charge my camera with car charger?
Can I charge my camera with my computer through a USB cable?
See all 8 articles
Powering On/Off
How come the camera will not turn on?
Why does my device automatically shut down?
How do I conserve battery? (Auto Power Off)
What do the various states of the Power LED indicate?
What do I do if the camera crashes?
Why is the blue light constant when my camera is turned on?
See all 8 articles
Micro SD Card/USB Connection
What are the requirements for my microSD card?
How do I view photos and videos from my SD Card?
I inserted the SD card but it is not being recognized.
What kind of USB port do we use?
While using the USB cable to connect the camera to a PC, why can't the camera be used to take pictures, videos, and pair?
How many GBs of storage does the YI Action Camera come with?
See all 7 articles
Related Accessories
What are the optional accessories?
How do I pair the bluetooth remote control with my device?
How long does the bluetooth remote control battery last?
What is the maximum distance the bluetooth remote control can be used at?
Why can't my Bluetooth remote control pair with my camera?
Does the YI 4K Action Camera have a dash camera mode? How do I use the dash camera mode?
See all 10 articles
Other Issues
What is the camera's operational temperature range?
What is the maximum photo size that the photos can be printed with, without distortion?
Can YI 4K Action Camera be used outside the country?