YI 4K Action Camera

Overview

• Is there a QR code for YI 4K Action Camera?
• What are the key YI 4K Action Camera features?
• Where can I find and download the YI Action app?
• How can I contact customer support?

Common Issues

• What are the requirements for my microSD card?
• On what phones can I use YI Action app?
• Where can I download YI Action Camera App?
• How do I restore my camera to factory settings?
• How do I update the camera firmware version?
• "firmware.bin" is on my SD card. Why isn't it updating its firmware?

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Connecting the Camera

• How do I pair my camera with the app?
• How can I change the Wi-Fi name and password?
• Why can't I connect to Wi-Fi?
• What is the camera's factory default WiFi hotspot?
• How can I connect multiple cameras to my app?
• Why can't I detect the camera's Wi-Fi hotspot?

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Camera Operation

• How do I take photos or videos?
• What photo/video modes do my camera support and what does each mode allow?
• What scenes are my camera suited for?
• How do I quickly take a picture?
• Why can't I take pictures/videos?
• When I take a photo in low light, why is the reaction time very slow?

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Video/Photo

• How do I select 4K 60fps?
• Which FOV viewing angle mode can be available under each video resolution in the camera?
• Why is the audio quality of the recording when camera is inside waterproof housing not as good as when camera is not inside waterproof housing?
• Why are the photos and videos distorted on the margins?
• Why do I have .SEC files?
• How do I download videos and photos from the app?

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Battery

• Why does the camera feel hot while charging?
• What are the battery specification and charging requirements?
• When I try to use my computer/adapter to charge the device, it will not charge?
• Can I charge my camera using a portable charger? Can I use my camera while charging?
• Can I charge my camera with car charger?
• Can I charge my camera with my computer through a USB cable?

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Powering On/Off

• How come the camera will not turn on?
• Why does my device automatically shut down?
• How do I conserve battery? (Auto Power Off)
• What do the various states of the Power LED indicate?
• What do I do if the camera crashes?
• Why is the blue light constant when my camera is turned on?

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Micro SD Card/USB Connection

• What are the requirements for my microSD card?
• How do I view photos and videos from my SD Card?
• I inserted the SD card but it is not being recognized.
• What kind of USB port do we use?
• While using the USB cable to connect the camera to a PC, why can't the camera be used to take pictures, videos, and pair?
• How many GBs of storage does the YI Action Camera come with?

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Related Accessories

• What are the optional accessories?
• How do I pair the bluetooth remote control with my device?
• How long does the bluetooth remote control battery last?
• What is the maximum distance the bluetooth remote control can be used at?
• Why can't my Bluetooth remote control pair with my camera?
• Does the YI 4K Action Camera have a dash camera mode? How do I use the dash camera mode?

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Other Issues

• What is the camera's operational temperature range?
• What is the maximum photo size that the photos can be printed with, without distortion?
• Can YI 4K Action Camera be used outside the country?