YI Home Camera
Connect to Your Home Anytime, Anywhere.
Overview
- Is there a QR code for YI Home Camera (720p, 1080p)?
- How can I contact customer support?
- Where can I find and download the YI Home app?
- Where can I find and download the latest firmware?
- Where can I find the user manual?
- Are there any video tutorials available?
Setting Up and Pairing
- How do I set up my new camera?
- How do I reset my account password?
- How to troubleshoot "camera is offline"?
- How do I obtain full coverage of a room?
- How do I mount the camera on a wall?
- Can YI Home Camera be used outdoors? What’s the highest and lowest temperature limitation?
Camera Features
- How long does it take to charge the battery?
- How can I view my video on the app?
- How can I see more details of the video?
- What shall I do if the app keep buffering the video but cannot connect?
- What do I do if the voice of the video is low or with noise or howling?
- Why can I see the video feed but cannot hear the sound?
Security and Privacy
Camera Settings
- Why do I need to update the firmware?
- Can I remotely update firmware?
- Can I update firmware without a micro SD card?
- What kind of micro SD card supports the update?
- Do I need to reconnect the device after update?
- Why can my camera not be connected to after firmware upgrade?