YI Home Camera
Connect to Your Home Anytime, Anywhere.
Overview
- How do I contact customer support?
- Is the camera battery operated?
- Can YI Home Camera be used outdoors? What’s the highest and lowest temperature limitation?
- I'm on a 5GHz network. Can I still use the camera?
- How do I obtain full coverage of a room?
- How many YI Home Cameras can be connected to one account?
Getting Started
Camera Features
- Sharing Your Camera With Friends and Family
- Alert Notifications
- Video Storage Options
- Using the Live View
- What is the cooldown period for Alert Notifications?
- How can I see more details of the video?
Troubleshooting
- Unable to Pair Camera
- 'Failed to Generate QR Code' Error
- Troubleshooting: Video playback not functioning for alerts
- Why does my screen becomes black and white even in the daytime?
- How to troubleshoot "camera is offline"?
- What shall I do if the app keep buffering the video but cannot connect?
Camera Settings
Firmware
- Why do I need to update the firmware?
- Where can I find and download the latest firmware?
- Manual Firmware Update Instructions
- What kind of micro SD card supports the update?
- Can I update firmware without a micro SD card?
- Can I remotely update firmware?