YI Home Camera

Overview

• How many YI Home Cameras can be connected to one account?
• Are there any video tutorials available for YI Home camera?

Getting Started

• How to create a YI Home Account?
• Setting Up Your Camera With YI Home app
• How to activate YI Home 3 free cloud service?
• Download YI Home app (iOS, Android) YI Home Camera

Camera Features

• How can I playback the footage on my SD card? (YI Home camera)
• Using the Live View (YI Home Cameras)
• What is the cool down / cool off period for Alert Notifications?
• How can I see more details of the video? (YI Home Camera)
• How to use the settings for your camera?(YI Home camera)
• Can I set a schedule for alert notifications?

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Troubleshooting

• What is the recommended microSD card for YI cameras?
• Camera Keeps Going Offline
• Google issue is "Streaming unavailable" on Nest Hub?
• How to reset your YI Home camera?
• What do the different status lights indicate?
• How to troubleshoot "camera is offline"?

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Camera Settings

• How can I access my YI Home Camera DID (Serial Number)?
• How do I switch off the status light?
• Why did the Status Light restart after I turned it off?
• How can I reset my camera?(YI Home Camera)

Firmware

• Why do I need to update the firmware?
• Can I update firmware without a micro SD card?
• Can I remotely update firmware?
• Do I need to reconnect the device after update?
• Why can my camera not be connected to after firmware upgrade?

Security and Privacy

• How to create a security PIN?
• Change Your Password within the YI Home/Kami App
• Forgot Password
• Can someone else watch my video?
• My camera and SD card were stolen, how can I find my video evidence?