YI Smart Dash Camera

Overview

• Is there a QR code for YI Smart Dash Camera?
• Are there any video tutorials available for YI Smart Dash Camera?
• How can I contact customer support?
• Where can I find and download the YI Smart Dash Camera app?

Basic Knowledge

• How to reset YI Smart Dash Camera
• Does YI Smart Dashcam have the Advanced Driver Assistance System (ADAS)?
• What is ADAS?
• How can the ADAS tell if the car is departing from its lane?
• What is the Lane Departure Warning and the Forward Collision Warning?
• How is the ADAS calibrated (what is the cross mark on the screen)?

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Firmware Update

• How to update the firmware? (YI Smart Dash Camera)

App Connection

• Having trouble when connecting YI Smart Dashcam to the app?
• The Wi-Fi logo is not displayed on the upper-left corner of my phone after the connection?
• Is 3G/4G mobile data required to watch the videos in the APP?
• When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?
• After the camera is connected to my smart phone, all the buttons on the camera are no longer functioning?
• How is the Wi-Fi connection between the camera and the smart phone established? Can two smart phones connect to the same camera at the same time?

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Video Recording

• Is the video recording divided into 3-minute clips? Why are there are video clips less than 3 minutes (images missing between different clips)?
• Is it possible to record emergency video clips one immediately after another?
• Why are the videos shot at night blurred?
• Why are the video files in MPEG-4 format? Can I choose from other video formats?
• Why are the videos blurred?
• The camera lens flares severely.

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Micro SD Card

• What should I do when YI Smart Dashcam displays “please format the MicroSD card”?
• What’s the storage allocation of normal records and emergency records? If emergency video files have to be deleted manually, can the camera continue recording when the card is full?
• Why does the camera power off when the MicroSD card is inserted/extracted?
• What should be the file format of the MicroSD card?
• Which manufacturer is better, Samsung or Sandisk?
• What kind of MicroSD card does YI Smart Dashcam support? What’s the maximum capacity of the card?

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Power Supply

• My camera is still working after I parked the car and pull out the key?
• How do I use the cigarette-lighter adapter?
• Can YI Smart Dashcam be charged by the 12v in-car battery?
• Can YI Smart Dashcam use a portable USB battery pack as its power source?
• What is the designed capacity of the built-in battery?
• Can YI Smart Dashcam keep recording after car turn off? What is the temperature range of the camera?

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Other Issues

• What can I do if my camera comes across unexpected system halt/automatic restart/boot failure?
• What can I do if my camera cannot start?
• Will YI Smart Dashcam enable infra-red backlight while recording at night?
• Is YI Smart Dashcam equipped with an On-Board Diagnostics (OBD) system?
• What is the horizontal field of view (FOV) of YI Smart Dashcam?
• Is YI Smart Dashcam equipped with one or two lenses?

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Installation

• Why does the plastic case of the camera become hot when it is in use?
• Are there any car models that YI Smart Dashcam cannot be installed in?
• In my region the temperature will easily drop under -10 degrees Celsius, so YI Smart Dashcam will not function?
• What is the operating temperature for YI Smart Dashcam?
• How long is the charging cable?
• Can YI Smart Dashcam be connected to other dashcam’s charging cables?

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