Logo

Help Center

Submit a request
Sign in
  1. YI Technologies, Inc.
  2. YI 360 VR Camera
  3. Connecting the Camera

Connecting the Camera

Follow New articles New articles and comments
  • How do I pair my camera with the app?
  • How can I change the Wi-Fi name and password?
  • Why can't I connect to Wi-Fi?
  • Why can't I detect the camera's Wi-Fi hotspot?
  • How can I connect multiple cameras to my app?
  • What is the camera's factory default WiFi hotspot?
  • My phone is connected to the app. Why does the video freeze when I try to watch it?
  • What is the maximum distance between camera and mobile phone when controlling the camera using the app?
  • What is the Wi-Fi transmission speed?
  • Why can't I access the internet after the app has connected to my camera?
© 2017 YI Technologies, Inc.