FAQ
- Purple Haze in camera view
- Alert video failed to load
- How do I fix the image quality when viewing my camera?
- No power.
- I have an issue with my order.
- How do I fix my app issue?
- Where are my files stored?
- Downloading cloud videos using mobile app and Windows desktop app
- What does error code 3029 mean?
- What does error code 3013 mean?
- What does error code 3003 mean?
- What does error code 3006 mean?
- YI and Kami camera security
- Side loading YI Home app on Android
- How to navigate the YI Home / Kami Home app? (part 1)
- Why can't my YI / Kami camera connect to the Wi-Fi?
- How can I playback the footage on my SD card?
- Wi-Fi password error for iOS and Android when pairing the camera.
- How to use Home and Away mode in YI Home app
- Alert Notifications in the YI/Kami app
- I don't see the cameras in the pc/mac desktop app.
- Issues with pairing camera
- Playback issue with SD card
- Wi-Fi password error on Android when pairing the camera.
- Discover devices with Alexa app for YI/Kami cameras
- How to pair Orbi Router with YI/Kami Camera on iOS/Android?
- Where can i find my Camera DID number?
- What are the supported network settings for a Home Security camera?
- Sharing Your Camera With Friends and Family
- Where can I find and download the latest firmware?