FAQ
- Connecting Cameras To A Different Network Using The Same Account
- Troubleshooting SD Card Recording Issues
- How to Redeem the Discount Code
- What should I do if I forgot my PIN?
- How To Download The Firmware Update
- Lost SD Card Playback - Kami/Yi Home App
- 24-Hour Time Format (iOS)
- QR Code Not Scanning
- How to create an account in the Yi Home or Kami Home app?
- Camera is Not Powering ON / No Voice Prompt
- Having issue with installing the YI/Kami Home PC App?
- How to setup Scheduling
- Login to your PC using a QR code
- How to change email address thru the app
- How to fixed the Camera Alarm/Buzzing Sound Issue
- How to Capture video from Camera Live feed (New App Feature)
- How to view the live feed of the camera (New App Feature)
- How to view the recordings on SD card (New App Feature)
- How to view alerts and activities for specific dates (New App Feature)
- Camera Activity (New App Feature)
- How to View the Video Recordings on SD Card (New App Features)
- How to delete your YI Account
- How To Purchase A Cloud Service Plan
- Error when linking YI cameras using Alexa app.
- How to verify the camera model from the ID number?
- Not able to create an account due to overlapping text
- Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
- How to Migrate your YI Home App account to YI Life
- How to use the time-lapse feature
- YI Home PC App setup/pairing process