FAQ
- How to reference camera model from the ID number?
- Not able to create an account due to overlapping text
- Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
- How to Migrate your YI Home App account to YI Life
- How to stream YI/Kami cameras with Google Nest Hub
- How to use the time-lapse feature
- YI Home PC App pairing process
- Downloading Alert clips using the YI/Kami mobile app
- Downloading cloud videos using the Windows Desktop app
- Not receiving Notifications to the phone?(General)
- Purple Haze in camera view
- Alert video failed to load
- How do I fix the image quality when viewing my camera?
- No power.
- I have an issue with my order.
- How do I fix my app issue?
- Where are my files stored?
- Downloading Cloud videos using the YI/Kami mobile app
- What does error code 3029 mean?
- What does error code 3013 mean?
- What does error code 3003 mean?
- What does error code 3006 mean?
- YI and Kami camera security
- Side loading YI Home app on Android
- How to navigate the YI Home / Kami Home app? (part 1)
- Why can't my YI / Kami camera connect to the Wi-Fi?
- Wi-Fi password error for iOS and Android when pairing the camera.
- How to use Home and Away mode in YI Home app
- Alert Notifications in the YI/Kami app
- I don't see the cameras in the pc/mac desktop app.