FAQ
- How to delete your YI Account
- How to purchase another cloud service using only iOS devices.
- How to link cameras using "Smart Integration" in YI and Kami app and stream with Echo Show
- Error when linking YI cameras using Alexa app.
- How to verify the camera model from the ID number?
- Not able to create an account due to overlapping text
- Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
- How to Migrate your YI Home App account to YI Life
- How to stream YI/Kami cameras with Google Nest Hub
- How to use the time-lapse feature
- YI Home PC App setup/pairing process
- Downloading Alert clips using the YI/Kami mobile app
- Downloading cloud videos using the Windows Desktop app
- Not receiving Notifications to the phone?(General)
- Purple Haze in camera view
- Alert video failed to load
- How do I fix the image quality when viewing my camera?
- No power.
- I have an issue with my order.
- How do I fix my app issue?
- Where are my files stored?
- Downloading Cloud videos using the YI/Kami mobile app
- What does error code 3029 mean?
- What does error code 3013 mean?
- What does error code 3003 mean?
- What does error code 3006 mean?
- YI and Kami camera security
- Side loading YI Home app on Android
- How to navigate the YI Home / Kami Home app? (part 1)
- Why can't my YI / Kami camera connect to the Wi-Fi?