FAQ
- How to Capture video from Camera Live feed (New App Feature)
- How to view the live feed of the camera (New App Feature)
- How to view the recordings on SD card (New App Feature)
- How to view alerts and activities for specific dates (New App Feature)
- Camera Activity (New App Feature)
- How to View the Video Recordings on SD Card (New App Features)
- How to delete your YI Account
- How to purchase another cloud service using only iOS devices.
- How to link cameras using "Smart Integration" in YI and Kami app and stream with Echo Show
- Error when linking YI cameras using Alexa app.
- How to verify the camera model from the ID number?
- Not able to create an account due to overlapping text
- Kami and YI cameras that dual band (2.4GHz and 5GHz) network?
- How to Migrate your YI Home App account to YI Life
- How to stream YI/Kami cameras with Google Nest Hub
- How to use the time-lapse feature
- YI Home PC App setup/pairing process
- Check available firmware update of your camera
- How to download Activity Alert clips on a specific camera using the YI/Kami mobile app
- Downloading cloud videos using the YI Home PC App
- Kami Home app is not yet optimized with tablets, iPads or Chromebook
- Purple Haze in camera view
- Alert video failed to load
- No power.
- I have an issue with my order.
- How do I fix my app issue?
- Where are my files stored?
- What does error code 3029 mean?
- What does error code 3013 mean?
- What does error code 3003 mean?