Kami/YI Technologies Help Center Help Center home page
Community Submit a request Sign in
  1. Kami/YI Technologies Help Center
  2. YI Cloud
  3. Service

Menu

Service

  • How to cancel Kami Cloud subscription on Android or cloud website
  • How To Playback Videos From The Kami Cloud?
  • Can we check the IP Address of the Cloud service?
  • How to delete cloud recording for a specific time duration (New App Feature)
  • How To Download The Cloud Video?
  • How to add and remove the cameras to and from a cloud subscription in the YI/Kami Home app? (iOs Device)
  • How to activate the Cloud 7-day Free Trial service plan using YI Home/Kami App
  • What are the cameras that supports the YI Cloud service plan?
  • Cloud Code Activation Using YI/Kami Home App (Android/IOS Devices)
  • How to update your cloud payment method in the YI Home/Kami App
  • Cloud Service Not Uploading The Recordings To The Cloud
  • Double charged for cloud
  • I have an issue with my cloud service.
  • Cloud Plan Difference
  • Cloud code activation
  • How to set up YI Cloud?
  • How To Add/Remove The Cameras To And From A Cloud Subscription In The YI/Kami Home App?
  • How to cancel YI Cloud Subscription for free trial or non-free trial iOS users.
  • What happens if I have subscribed to YI Cloud Service, but my balance is not enough for payment?
  • When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
  • If I unbind the device and bind it with another account, can I still see videos that were taken before?
  • Can I still see the videos once my YI Cloud Service is expired?
  • Can I ask for a refund or change my subscription plan when my current subscription is still active?
  • Is a free trial available for YI Cloud Service?
  • What is loop recording?
  • What is the minimum bandwidth requirement per camera to use YI cloud service (storage)?
  • Is it safe to have videos stored in YI Cloud Service?
  • What is YI Cloud Service?

Copyright © . Kami/YI Technologies Help Center. All Rights Reserved.

Deutsch Filipino Français Français (Italie)