Service
- Cancellation and Refund Policy
- How To Playback Videos From The Kami Cloud?
- Can we check the IP Address of the Cloud service?
- How to delete cloud recording for a specific time duration (New App Feature)
- How To Download The Cloud Video?
- How to add and remove the cameras to and from a cloud subscription in the YI/Kami Home app? (iOs Device)
- How to activate the Cloud 3-day Free Trial service plan using YI Home/Kami App
- What are the cameras that supports the YI Cloud service plan?
- Cloud Code Activation Using YI/Kami Home App (Android/IOS Devices)
- How to update your cloud payment method in the YI Home/Kami App
- Cloud Service Not Uploading The Recordings To The Cloud
- Double charged for cloud
- I have an issue with my cloud service.
- Cloud Plan Difference
- Cloud Code Activation
- How to set up YI Cloud?
- How To Add/Remove The Cameras To And From A Cloud Subscription In The YI/Kami Home App?
- How to cancel YI Cloud Subscription for free trial or non-free trial iOS users.
- What happens if I have subscribed to YI Cloud Service, but my balance is not enough for payment?
- When I disable Video Upload Service, can I continue to use Customer Walk-in Analysis?
- If I unbind the device and bind it with another account, can I still see videos that were taken before?
- Can I still see the videos once my YI Cloud Service is expired?
- Can I ask for a refund or change my subscription plan when my current subscription is still active?
- Is a free trial available for YI Cloud Service?
- What is loop recording?
- What is the minimum bandwidth requirement per camera to use YI cloud service (storage)?
- Is it safe to have videos stored in YI Cloud Service?
- What is YI Cloud Service?